Abstract copyright UK Data Service and data collection copyright owner.

The aim of this study was to provide planners and service branch operators with factual information on the main factors that affect the location and planning of service shops. More importantly, the study obtained shoppers reactions to the presence of the various types of services in centres and examined the relative use made of retail and service outlets in order to test various hypotheses on the role of services.

One-stage cluster sample

Face-to-face interview