What Has Changed with Neural Machine Translation? A Critical Review of Human Factors, 2019-2021

DOI

The data contains information about a corpus of journal articles and other records analysed in a literature review of neural machine translation use, especially in relation to contexts involving human translators.Recent annual figures show that language services are a US$46-billion industry with high growth forecasts. Technology is crucial for coping with demand in this sector. In many contexts, translators now edit and interact with machine translation (i.e. systems akin to Google Translate) instead of translating texts from scratch. The productivity benefits of using machine translation in this way are well known, but the process is controversial and far from smooth. Attitudes to machine translation among language professionals are famously negative. In the press, translators are said to 'have the blues' (The Economist 2017) and to be 'concerned' (El Pais 2017) about the impact of machine translation on their jobs and work. Methods for training translators to use technology are often ineffective, and knowledge of how machine translation affects translators' linguistic decisions is still limited, which poses obstacles to a beneficial use of machine translation in professional workflows. This project is a joint effort to address these issues and improve products and processes linked to translators' interaction with technology. We will examine the efficacy of different working methods and assess new training approaches that can be deployed in the translation workplace. In a context of heated debates on the impact of automation on human labour, our aim is ultimately to empower translators to adopt machine translation in more effective and rewarding ways that can improve their job satisfaction, raise professional standards and boost the multilingual economy. The project will have three phases. In the first phase, we will investigate the use of neural machine translation, a new paradigm in machine translation technology, and assess different strategies that translators can adopt to improve their work. The second phase will delve deeper into links between translating behaviour and the quality of translated texts. We will examine these links across languages in the largest-scale study to date to establish a connection between what translators do and the quality of the texts they produce. In an innovative integration of research methods and business practices, the third phase of the project will examine how tools that track translators' activity (e.g. edits and translating speed) can be used positively and responsibly in the workplace. We will monitor translators' activity for four months to shed new light on issues such as data ethics and perceptions of productivity as well as on the practical implications of incorporating methods from the project's initial phases into commercial contexts. Throughout the project, we will use a unique combination of methodologies including objective and subjective techniques. The work is novel in several ways. First, it will provide best-practice documentation on the use of activity tracking in commercial settings and on key editing procedures so far ignored by industry standards and guidelines. Second, with a diverse team of researchers and industry partners, the project constitutes a rare collaboration between translators, academics, technology developers, translation businesses and professional bodies. Our work is rooted in problems reported by and discussed directly with our professional partners. Finally, we will veer away from previous initiatives focused predominantly on the development of new tools to represent a much-needed investment in know-how and capacity building. To date, translators' concerns about the profession have not necessarily aligned with top-down investments in technology that often disregard the technology users, with potentially negative consequences for the technology developers and for translators' professional standing. We hope to change this by concentrating on the human aspects of technological progress and providing empirical evidence on new ways of working and the efficacy of different professional practices.

Literature Review

Identifier
DOI https://doi.org/10.5255/UKDA-SN-855359
Metadata Access https://datacatalogue.cessda.eu/oai-pmh/v0/oai?verb=GetRecord&metadataPrefix=oai_ddi25&identifier=82c14498f4ab0ba0952d8a0699054e3ece369966f20f034bb06f8c014bdd3e9f
Provenance
Creator Ragni, V, University of Bristol; Vieira, L, University of Bristol
Publisher UK Data Service
Publication Year 2021
Funding Reference ESRC
Rights Valentina Ragni, University of Bristol. Lucas N Vieira, University of Bristol; The Data Collection is available from an external repository. Access is available via Related Resources.
OpenAccess true
Representation
Resource Type Text; Other
Discipline Social Sciences
Spatial Coverage United Kingdom