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Dealing with Disagreement: The depolarizing effects of everyday diplomatic sk...
In online text-based discussions, people behave less diplomatically because they are more outspoken and less responsive. This can feed impressions of polarization. This article... -
Attempts to encourage diplomacy in online interactions: three informative fai...
Online discussions about controversial topics seem more prone to misunderstanding and even polarization than similar discussions held face-to-face. Recent research uncovered an... -
Online social regulation: When everyday diplomatic skills of harmonious disag...
In group discussions, people rely on everyday diplomatic skills to socially regulate the interaction, maintain harmony, and avoid escalation. This article compares social... -
Feeling heard: Operationalizing a key concept for social relations
Feeling heard is seen as a cornerstone of intimate relationships and healthy self-development. In public life, feeling heard may play an important role in a well-functioning... -
The micro-dynamics of social regulation: Comparing the navigation of disagree...
This study explores how people navigate the field of tension between expressing disagreement and maintaining social relationships in text-based online as compared to...
