The focus of this survey is on the inhabitants' perception of the local government of the municipality of Arnhem. Attractive power of the city of Arnhem / report mark for Arnhem as residential community / influence of decisions of the municipal council on daily life and the inclusion of the preferences of the inhabitants / efficiency and correctness of the local authorities / contact with municipal councillors and the Mayor and Aldermen in the last 3 years/ satisfaction about contact / names of the Mayor and Aldermen / satisfaction with the achieved results of the municipal council / image of quarter supervision and community centre / satisfaction with local area: public transport, shops, traffic safety, infrastructure / interpersonal contacts with neighbours / ( ways of ) increasing the participation of the inhabitants in decisions of the municipal council / subjects for a referendum in Arnhem / usefulness of referendum and regular opinion polls / expenses on public services / contacts with municipal officials last year: subject/ satisfaction about contact / oral contact: reachable / written contact: answer was received within limited time period / report mark for provision of services of municipality / work: transport used for commuter traffic/ number of incomes in household. Background variables: basic characteristics/ residence/ housing situation/ place of work/ occupation/employment/ income/capital assets/ education/ politics